Roadmap

Dear friends, we’re happy to share with you our product roadmap. Here are some exciting developments we have in the pipeline:

1. Instant Promoting Interface Without the Need to Create a Chatbot
Target: October 2024
Reasoning: Capture user segments beyond B2B
Description: Develop a chat interface similar to OpenAI's ChatGPT that allows users to start a conversation, drop documents, links, and set rules within the chat.
Detailed Sub-features:

• Quickly start a new chat from scratch.

• Drop documents and links for crawling in the chat.

• AI remembers and applies user-provided instructions.

• Save assistant configurations as "workspaces" (assistant + rules + documents).

• Switch between workspaces.

• Export assistants to websites or other supported communication channels. Example Use Case: Lawyers managing client portfolios

• Load each client's documents, contracts, and reports into separate assistants.

• Manage multiple workspaces and switch between them as needed.

• Quickly create new workspaces without configuring the assistant.

2. Share Assistants Without Publishing to Websites
Target: October 2024
Reasoning: Capture user segments beyond B2B
Description: Allow users to share their assistants with others.

• Share via one-time invite link or email invite link, both with validity periods.

• Recipients enter their email to create an account and access the assistant.

• Sharing features are available to advanced tier subscriptions, but recipients can access for free.

3. Support Multimodality in Chat
Target: End of 2024
Reasoning: Enhance user experience
Description: Enable users to drop images and audio files in the chat, with AI capable of processing and responding to the media content.

4. Voice Chat
Target: End of 2024
Reasoning: Enhance user experience
Description: Allow users to communicate with the AI via voice, with AI processing and responding to voice input.

5. Multiple Voice Chat Engines Support
Target: End of 2024
Reasoning: Enhance user experience
Description: Enable users to choose between different TTS and STT engines, such as AssemblyAI for transcription and ElevenLabs for voice transformation.

6. Geo-Fencing
Target: TBD
Reasoning: Enhance user experience
Description: Allow users to limit assistant access to specific geographical areas.

7. Access Control
Target: TBD
Reasoning: Enhance user experience
Description: Enable password protection for shared assistants, allowing selective access.

8. White Label Solution (API and Chat)
Target: End of 2024
Reasoning: B2B features
Description: Allow companies to integrate assistants into custom solutions via API, with full control over assistant creation, learning materials, custom prompts, and more. Provide a chat endpoint and customizable chat windows for end users.

9. Integration with More CRMs
Target: 2024-2025
Reasoning: B2B features
Description: Add integrations with leading CRMs for lead collection, including Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, Pipedrive, Freshsales, SugarCRM, Nimble, Insightly, Oracle CRM, SAP CRM, Keap, Bitrix24, and ActiveCampaign.

10. Integrate with Zapier
Target: End of 2024
Reasoning: B2B features
Description: Allow users to build automation workflows using Zapier, adding custom steps in automation pipelines.

11. Support for No-Code Pipelines
Target: Mid 2025
Reasoning: Enhanced user experience, B2B features
Description: Enable users to build processes graphically without coding experience, featuring steps such as analyzing user intent, CRM lead collection, text processing and formatting, safety checks, and translations.

12. Internal Mini CRM
Target: End of 2024
Reasoning: Enhance user retention
Description: Provide an internal tool for lead collection, enabling users to manage leads without external CRM integration. Includes a minimalistic dashboard, status management, and CSV export functionality.

13. Multiple Communication Channels
Target: Mid 2025
Reasoning: B2B features
Description: Allow users to connect various communication channels directly to the platform, including Telegram, Viber, WhatsApp, Instagram, Facebook Messenger, Facebook Comments, SMS, and email.

14. Human-like Communication Capabilities
Target: Mid 2025
Reasoning: Enhanced user experience
Description: Allow AI to proactively engage with users, ask questions, and provide reminders, enhancing the interactivity of conversations.

15. Enhanced Chat with Reactions, Edit, Delete, and Reply
Target: Mid 2025
Reasoning: Enhanced user experience
Description: Add capabilities such as message editing, deletion, reactions, and replies to various communication channels and the native web chat interface.

16. Human Escalation Directly from the Platform
Target: Mid 2025
Reasoning: B2B features
Description: Enable operators to intervene in AI-human conversations, optionally taking over when necessary. Provide a UI for tracking and managing these conversations.

17. Custom Actions
Target: End of 2024
Reasoning: Enhance user experience
Description: Allow users to define and execute custom actions via API endpoints, with pre-defined actions like sending emails, human escalation, lead collection, and more.

18. NPS Score Collection
Target: End of 2024
Reasoning: Enhance user experience
Description: Enable clients to collect NPS scores at the end of conversations, with customizable messages.

19. Webhooks
Target: End of 2024
Reasoning: B2B features
Description: Provide the ability to send custom webhooks triggered by user messages or specific actions.

20. Enhanced Learning Context Manipulations
Target: End of 2024
Reasoning: Enhance user experience
Description: Allow users to view, edit, and manage the content they've added to the learning context. Enable users to preview website structures before scraping.

21. Specify Crawling Depth
Target: End of 2024
Reasoning: Crawler features
Description: Allow users to specify the depth of crawling, useful for targeted data collection.

22. Enhanced Analytics
Target: End of 2024
Reasoning: Provide insights
Description: Offer tools to analyze customer messages for insights such as topic trends, frequently asked questions, user sentiment, and more. Provide statistics like message volume, peak hours, geographical data, and demographic information.

23. Clone Assistants and Workspaces
Target: End of 2024
Reasoning: Enhance user experience
Description: Allow users to clone assistants and workspaces, including all configurations, rules, styles, and learning materials, for experimentation and modification.